Blast Emails

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Blast Emails

The Blast Email application is accessed through HOME | Common Group | Blast Email.

 

How to send a blast email:

 

1. Select the desired properties to search using the Property Selection dropdown button and checking the desired properties or double-click a property to set it as the Global Property, which filters for the specific property.   Press the dropdown button or close button PropertyListCloseButton1711v2 located in the list windows at the bottom, left to close the selection box.

 

PropertySelectionList1711v2

 

2. In the Options tab, the filters are used to located the email addresses of the accounts that an email needs to be sent to.

 

Field

Description

Accounts

Select the account type(s) to send an email to.

Communities

Select the property to send an email to

Contacts

Select the contact types to send the email to

Status

Select the delinquency status of the accounts that an email needs to be sent to.

Web Group

Select the web group that an email needs to be sent to (only applicable if Global Property selected).

Web Group Type

Select the web group type if multiple properties are selected

Architectural:Include only Architectural members

Compliance:Include only Compliance members

Governing:Include only Governing members

ACH

Include or exclude owners with an ACH record

 

All Accounts: Include all accounts

Non-ACH: Include only accounts that do not have an ACH record on file

Only ACH: Include only accounts that have an ACH record on file.

 

Balance

Enter the between range of balances if you want owners with certain balances to receive the email.

Exclude Invoice Distribution

Select this box if you want to exclude any accounts that have the Skip Invoices box selected in the owner account's Billing Options tab.

Avoid Duplicate Emails

Select this box to avoid duplicate email addresses when an owner has the same email address on more than one account.

Email Method

Use System Definition: Select this to use the Opt In definition through Program Options.

User Defined: User defined options

Email Only: Includes Email Only accounts

Opt Out: Select All Accounts, only Checked Accounts, or Unchecked accounts based on the Opt Out box status in the Web tab of the owner's account.

         

 

BlastEmailOptions1711v2

 

3. After all filters are established, go to the Review tab.

4. Click the Refresh button RefreshIcon1711v2 in the Quick Access Toolbar. The list will show any accounts that meets the criteria selected in the Options tab.

5. Check the Send box next to each owner an email needs to go to or click the Select All button SelectAllIcon1711v2 in the Quick Access Toolbar.

 

BlastEmailReview1711v2

 

5. Once all email addresses are selected, go to the Send Email tab. An Email window will appear with the following fields:

 

Field

Description

From

This field will default with the current user's email address as long as their email address is setup in SETUP | Configuration Group | Employee Management. If the property has an email address defined through SETUP | Property Setup, this address will be the default email address.

Send Copy

Allows the user to send a copy of the email to their email address

Additional Email

Other email addresses can be entered to include those individuals in receiving the email.

Send To

This list contains any additional emails added.

Attachments

Documents can be attached to send with the email. The user can drag and drop digital documents to the this box to include.

Subject

A subject for the email may be entered.

 

6. In the lower half of the window a generic email template allows the user to enter the body of the email message.

 

Note

Additional email templates can be customized by the user and added to the template selection dropdown menu. The system will use the HTML template selected to the property (if only one property is selected), otherwise the default replaces it.

 

7. The user can then click the Send button BlueSendButton1711v2 once all information is entered and an email will be sent to each account.

 

BlastEmailSendEmail1711v2

 

8. An account note will be added to each account with the email attached to it for record keeping and retrieval.