Class 7: Tips or Tricks

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Class 7: Tips or Tricks

Here is a list of common support questions with answers.

 

 

Question

Answer

Why are my adjustment reports not printing?

Adjustment reports are printed when posting GL adjustments or batches.  There are two areas that define the printing process:

 

1. Property Setup | Accounting, Report Information, GL Adjustment.  Select the report template used when the system prints the report.  This is definable per property.

 

2. iXpert: The system can be defined to create all adjustment reports as PDF files, which are then attached to each property as a property note.  Check the iXpert definition through Setup | Program Options, Information Xpert, Adjustment Reports.  The definition can be Print Only, Print / Information Xpert or Information Xpert.  If defined as Information Xpert, the system will not print the report, but only store it in the system.  You can look for adjustment reports through the iXpert user panel by selecting GL Adjustment in the Research list.