<< Click to Display Table of Contents >> Navigation:  »No topics above this level« CLASS FIVE: Delinquency Control

Delinquency Control allows you to define and process a specific sequence of late fees and delinquency letters based on the transaction history in the homeowner's accounts.

 

The following topics will be covered during this class:

 

Merge Letter: Collection Templates

 

Setting up the iXpert Delinquency Batch Feature

 

Defining the Delinquency Control setup (SETUP | Property Group | Property Setup | Delinquency Control)

▪Cycle Definition

▪Sequence Definition

 

How to Use Delinquency Control (APPLICATIONS | Account Maintenance Group | Delinquency)

 

Maintaining Delinquency Records

▪Delinquency Information

▪Payment Plan Schedule (APPLICATIONS | Account Maintenance Group | Delinquency | Maintenance | Information | Schedule tab)

 

 

Prerequisites:

▪Know how to process billing, adjustment batches, and post lockbox files.

▪Create Merge Letters used when defining Delinquency Cycle Sequences